I got the adaptor, put everything together, and am now discovering the power bank seems to be defective and will not hold a charge. Using a Samsung QC 3.0 Faster charger it will blink a few times then go blank. Plugging it into a wall outlet USB port or a USB 3.0 on my computer results in a single slow blinking green light but thats it. Leaving it on charge overnight still results in one blinking light and no charge.
Any ideas?
Customer Service was horrendous. I was told my only options were to get a refund or wait a month for a replacement. They refuse to send me a new power bank and will only do a refund or wait a month, and either way I have to pay for shipping.
This is, by far, the worst customer support I've ever experienced with tchnology.