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Albert H.

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Everything posted by Albert H.

  1. @Cg, can you please also let us know the email you wrote in to support with? Because I cannot find any message on support end from your email listed in the forum. PS. Echoing Ken's comment.
  2. Hi Musk! I'm Albert with developer support for Content Operations! Thank you for your patience and I am sorry about your encounter. I can help you overcome this and to get started I will need your Account ID--can you please private message me it? And an email I can reach you at as well, please. It is under the settings tab, top side, in your developer console. Please note to be logged in the account that you are submitting with. Thank you! @musk
  3. Poe, At your earliest convenince can you please let me your account id number? It is under the settings tab, top side, in your developer console. And - or app ID.
  4. Hi Team! I’m with developer support and as of today, unfortunately, we do not have this feature yet. I’m highly optimistic our team will bring this to fruition soon! Thank you for your patience in this and we look forward to having your titles on Viveport.
  5. Hi / Jason! Double checking, did you get a chance to check your Gmail? I have all of us CC-ed in there and with Yaking's most recent suggestion.
  6. Hi / Jason! I apologize for the delay in response, as previously mentioned in our email conversation, we had a short work week due to a national holiday and, as promised, this past Monday morning I did queue up your case with additional team members--I apologize for not responding to you and keeping you posted. We did not forget about you! I hope you don't mind, as David mentioned it would be better to switch this to Zendesk or email, and as such i will resume this conversation there : )
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