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Raging Beard

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  1. Sorry, I think I was maybe the test Guinea Pig, and was asked not to share anything. The good news is, pixel inversion on the 8kx can be fixed and quite simply too, just put in a support ticket.
  2. I decided to buy the 8kx, very glad I did!!!! It's awesome, but the funny thing is I quickly noticed lines with movement in that too 😞 Well I contacted Pimax on Monday, they had a great email conversation with me, and now the lines are gone and it's perfect 🙂 I can't go in to how exactly, I was asked not to share how as I assume they will do a more proper version in time (plus you could mess up your HMD if you do wrong setting) but it was fast and effective. VIVE take note, that is how it's done. Honestly guys, ditch the Pro 2, I'm glad I had to send it back otherwise I would have mi
  3. Well VP2 is going back for refund, label and all printed and ready to go, and I will not be buying a new one. Instead I have an 8Kx on order 🙂 If that has vertical lines when moving too, well, there will be swearing and crying in varying degrees. See you all in 3 years for the Vive Pro 3.
  4. I don't know why they even have this forum, they clearly aren't interested in communicating with their customers.
  5. VIVE's lack of communication on their own and rather quiet forum is just weird as best, and at worst shows utter contempt for their customers by just ignoring us. We know they post here, they know we know, it's ridiculous. I have been a VIVE fan since day one, owning the original, 2 Pros; and wireless kit. I was looking forward to the Pro 2. Sadly it's just unusable as it is with the lines.
  6. That's terrible, specially when Vive are supposed to be aware of this specific issue. From another post on here where I talked about the problem... VIVE - "The vertical line symptom has been under our high priority investigation since day one, and to clear your suspicions - it is not caused by the firmware updates. We still recommend to update to the latest SW version to receive up to date improvements. Thanks for your understanding." Me - "Hi, that's good to hear. To be clear, you are talking about the pixel lines that show with head movement right, and disappear when still? We aren
  7. No word on the vertical lines with movement, again, and just like that... they disappear in to the shadows.
  8. I don't understand Vive's complete lack of communication on this. Can it be fixed? Is there hope? This is by no means a cheap bit of tech and this is their own forum, yet nothing.
  9. I haven't returned it yet, but support told me by email the only option currently is a refund. I asked how much longer I can keep it and still return for a refund, and they said the return ticket and label are valid for 75 days. So I may just order another, but I'm waiting to hear back regarding a code to get my original £60 off again... not holding my breath.
  10. Vive have said I can't get a replacement, only a refund. If I order another to try, I don't get my original £60 off 😞
  11. I have made numerous posts about this issue here, on Reddit, and Steam. On one here on this forum, they did eventually respond saying they are aware and have been working on it since day one. I even clarified that they were specifically talking about this issue, that being vertical lines with head movement, and not other reported lines. Other than that though, no communication from them at all if a fix is ever possible, let alone any kind of timeline.
  12. Oh well, message sent for refund 😞 "I would like to return my Vive Pro 2 for a refund please. It currently has two known problems, Vive know about them, but have ignored requests for more information on the issues their forum/Reddit/Steam etc. The problems are vertical lines with head movement, and buzz in a headphone. These issues effect many users, it's not a problem our end. I may consider buying again in the future, but I think the lack of communication from Vive, particularly on their own forum, is very poor indeed." I am so disappointed.
  13. Vive, what is happening with the vertical lines with head movement please? I don't understand why Vive isn't speaking to us about it other than acknowledging it. You should be telling us whether or not it's hardware or software, whether we can reasonably expect a fix soon, whether the refund window is extended pending a solution, etc. As none of us know anything, my hand is forced and I shall have to get a refund. I was really looking forward to the VP2 owner having owned everything Vive in the past and being an avid supporter. I guess I will just stick to the G2.
  14. Does Vive actually communicate by Telegram or something? Are they paying per word hence their lack of communication?
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