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Tony PH Lin

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  1. Hi Martijn, @pascalvanbeek Thanks for feedback, and we've clarified it's our bug and we will have fix on next release. For short-term if you'd like to make it work, please use API below: https://hub.vive.com/storage/docs/en-us/WVR_RenderFoveationMode.html Or refer the C# script Wave.Essence.WaveXR_FoveatedRendering Thanks.
  2. Hi @MDV Games, Merry Christmas. Have you received any support and resolved the issue from Viveport support team? Thanks.
  3. Hi @AlGolden, After checking internally, due to legal consideration we only provide video capture from system perspective but not open the API for developers to capture from content level. Thanks.
  4. Hi @AlGolden, If the functionality to trigger from Quick Menu isn't fulfilled your need, let me check the team if we open any related APIs for developers to do similar tasks. Thanks.
  5. Hi @prajaktakhandve, We've received other feedbacks not to reach 120Hz frequency. May I know what's the SRanipal version you start to meet this issue? From 1.3.0.9 or even earlier like 1.1.0.1 or others? Thanks.
  6. Hi @billy1234, @glenndallan, Could you share the screenshot of pop-up Windows error message? We'd like to clarify if there is any service error or execution fail. Thanks.
  7. Hi @DrAdamStreck, We have released SRanipal 1.3.1.0 to resolve calibration failure issues. Please have a try. Thanks. https://developer.vive.com/resources/vive-sense/sdk/vive-eye-tracking-sdk-sranipal/
  8. Hi @Stanislav Kostikov, From SDK level, there is no such API or event to reset coordinates under lost tracking status. However we did similar request for specific enterprise customer with special ROM and service. If that's the case, you can PM me then I can bring you to our enterprise team for further customization discussion. Thanks.
  9. Hi @nbhatia, It's confirmed on 1.3.0.9, however we have fix some calibration issues on 1.3.1.0 Recommend to try on the latest version, thanks.
  10. Hi @Djangi, @StefanPezzei Sorry for the late update, and we have just released a new version (1.3.1.0) to resolve related issues regarding to Calibration fail. https://developer.vive.com/resources/vive-sense/sdk/vive-eye-tracking-sdk-sranipal/ You can refer to another topic and one developer has verified okay on his reply. Please let us know if your issue has been resolved. Thanks.
  11. Hi @C3D, We've revised and updated our document accordingly. Meanwhile, we're planning next update version and may have more update recently about the release timeline. Thanks.
  12. Hi @fvfrfr, If you hit VCRUNTIME140_1.dll not found error message, you could update Visual C++ redistributable packages from below link, https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads Thanks.
  13. Hi @DrAdamStreck, I've PM you for detail info. collection, please check. Thanks.
  14. Hi @DrAdamStreck, Could you provide us the log for further analysis? Find the SR_runtime from Windows System Tray and right click the icon to select "pack log". Thanks.
  15. Hi @sufeidechabei, SRWorks has new update to 0.9.7.1. Please visit and download from the link. https://developer.vive.com/resources/vive-sense/sdk/vive-srworks-sdk/0971/ Thanks.
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