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Emexrulsier

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  1. Since day one of owning the vive (from when they first came out) I have ALWAYS had issues with the whole system. Some times it works flawless as if no issues, then you can just turn it on one day and it struggles to detect base stations, or you get no audio or a blue screen on the headset even if you were only just using it the night before without issue this is no guarantee it will work the next day. I think most of the faults are down to drivers/usb, but why they should fail especially if all you might have done is shut down the pc. For me the solution that often works is just inplug it from one usb port and put it in another (usb3/2 makes no real different, a possible scapegoat). One of the biggest issues I have had since day one which can disappear for months but then return later with vengeance. If I press the menu button (one under the trackpad) the vive controller (any controller doesn't matter) locks up, the controllers will start flashing in SteamVR app and say "Controller disconnected", both base station icons turn grey but then 30 seconds later show online again. the headset turns blue. You have to wait 30 seconds or so, hold down the menu button on the joypad and then it connects again, and works right. This is issue is very random, I have never ever found a fix for it, USB2 possibly makes the issue happen even more.
  2. How can a stationary product just decide to fail... Not used the VR for a while maybe 4 or 5 months. Decided to install it all again yesterday (fresh windows install). My basestations are wall mounted and both have been "asleep" since last use. Install everything, started up the VR software and only one base station powered up, I had to press the button on the back of the other to start it up. It all worked fine and the game worked. I then closed Steam VR and that same Basestation never powered down. Looking in Power management this one device has an exclamation mark. Nothing I can do to rectify that. Tried Stream both normal and Beta SteamVR. Used a usb3 and usb2 for the for the hub tried removing and reinstalling the BT driver (but like I said its a fresh windows install)
  3. The default ear buds are atrocious horrible little things. The cable is so small that if you move you head too quickly they will actually unplug. I never used them really. Before I bought the audio strap I just used my normal wireless hard (Corsair Void Pro). I also had to use this for the Mic as EVERYONE always commented that they could never hear me when I use the mic built into the headset. I was reluctant at buying the headstrap at £100 it certainly wasn't value for money, it's worth maybe halve that sadly I never say it on sale and in detest I paid the money and bought one.
  4. I use OBS, does exactly what you need for live streaming to youtube, twitch, facebook etc. Pretty intuative to setup aswell
  5. Just had the following email from sky, pah doesn't support Vive :(
  6. Where can I buy part number 83H90207-00. I originally sent my HMD in for repair, and the whole job was ignored, I details it in the job #, I even included a picture of the fault when I sent the unit off for repair. This was all ignored and you made up some ficticuous fault and repaired that instead. So ofc my headset is out of warranty, I want to repair it myself (I know ill do the job right) but I am having trouble getting hold of parts. They are available from a russian company but thats not good for me over in the UK. I know HTC have sent out spare parts to people in the past but at an extrotinate markup. E.g part number 74H03111-10M, costs about £5 from this Russian site so probably costs you about £1 (probably a less) ... you tried to sell it for £212! This is why company such as youself get a bad rep. All I want is a fair price to get my faulty headset working. Failing that ill chuck it in the bin and buy a new headset and it wont be a htc.
  7. I renewed 6 months yesterday, do I need to PM someone regarded the fallout VR code or is it all automatic
  8. Steam is on a totally different drive. I have tried many versions of steam vr and the beta and they both experience this issue. The odd random occasions I can press the button and the menu comes up fine but it does seem to be very rare this happens.
  9. I feel I have to always cross my fingers that it will work everytime I launch it. Played it last night and shut down normally. This morning I installed viveport to install my new subscription games and now the basestations wont automatically wake up anymore. I just feel like I tear my hair out everytime I try to use the system.
  10. Just to update that I have done a fresh install of windows, and this issue still exists. You simply can't bring up the steam menu in a game. As soon as you do, the display goes grey, both controllers start flashing in steam VR APP and the base statitions go grey and then back on again. The temp fix is to right click the controllers and choose power off and then turn them back on. You can then sometimes navigate the menu but you still can't press the button or else the above happens. My next test is relating to geforce experience. Not using it but having it installed may very well break steam vr.
  11. Try the following. You should find the files in you steam installation directory for Steam VR then (tools\lighthouse\firmware\lighthouse_tx\archive\htc_2.0) 1. With the base station unpowered, connect via a micro-B USB cable to your PC. 2. Hold the mode button down and plug in the power lead. 3. You can release the button once it enumerates as a USB mass storage device. 4. The drive will be called “CRP_DISABLED” and contain one file “firmware.bin”, delete that file. 5. Copy over onto the drive the “lighthouse_tx_htc_2_0-calibration-rescue-244.bin” file. 6. Once the copy is complete, pull out the power lead. 7. Wait a few seconds then plug in the power again. Be sure not to press the mode button while powering it up this time. 8. In a couple of seconds it should rapidly flash green or red. Green means it succeeded. 9. If it is flashing red that means it couldn’t automatically fix it and I’ll need to look at the unit to work out why. 10. Unplug the power again. 11. Repeat steps 1 thru 7 but using the “lighthouse_tx_htc_2_0-244-2016-03-12.bin” firmware file instead of the rescue one. 12. The base should now be working again, confirm by setting its mode to "A" and tracking with it alone (the other base turned off). Once it is confirmed working you can add back the other base.
  12. I have received an email to come back to viveport and get a 1 month free but when I try and redeem it I get the error "We are having difficulties redeeming your Subscription. We're sorry, your payment information cannot be processed at this time. Your Subscription Code has not been redeemed. Please try again, or choose another payment method."
  13. Still doing my nut in this issue. Got to remember NEVER press the menu button (one under the trackpad)
  14. Try it without the link box, or reseating the cables in the headset itself
  15. I would like to say that this isn't the experience for all vive customers though I would add that it does seem to break after little to no usage. The track pad on on my omy pads randomly died once, it must have had less than 6 hours usage. I created an RMA and this was around the xmas perioid but it got to Romania (I am in the UK and Romania seems to be their service center location for europe) in about 2 days, repair and despatched back about a week later. About 3 months ago the HMD headset developed some faults and gain using the RMA service (which I would like to add they send you a prepaid shipping label), from me dropping off at a ups drop of point (a corner shop) and the repaired unit returned to me was all done within about the space of a week.
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