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viveuser1982

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  1. I keep getting error 208 in SteamVR on my OG Vive when I reboot my PC Driver: 460.79 Steam VR: 1.16.10 Specs: GTX 1080 6700k 32 gigs of ram I have been using my Vive since 2016 though I had to get my Vive replaced via after warranty servicing on January 2020 due to it permanently giving me a 208 error no matter what link cable I used. That cost me 2000 Hong Kong dollars. The replacement Vive I was given was a refurbished original Vive and it worked fine until last Thursday. Now it started with the error 208 BS again, but this the error 208 stops happening and the Vive works again if I fiddle with the Vive. My fiddling with the Vive mean I don’t mean checking if the cables are properly seated on the link cable / pc / headset, I mean replacing the existing link cable with a new link cable, I have 2 new link cables and 1 used one that I used for a year now. When I use a new link cable the Vive suddenly works again. But the cable isn’t the culprit because the old used cable suddenly works perfectly too. The Vive continues to work perfectly until I reboot my PC. In fact I just tested this by starting SteamVR right before I reboot my machine. Works perfectly. As soon as I reboot my PC I get an error 208 again. What gives and how do I resolve this? My Vive didn’t do this until this past Thursday.
  2. I live in Hong Kong not the USA. There is no live chat available here. I reopened my trouble ticket located here which I used the last two times my Vive had trouble and had it successfully serviced: https://contactus.htc.com/wFrmMailLogin.aspx?TicketNumber=17PHCW22ENA000314&Email=michaelinhk1982@gmail.com The ticket number is 17PHCW22ENA000314 It's Tuesday and nobody replied. This is ridiculous. And the last time I used www.vive.com/support/contactus was the first time I had to get my Vive serviced (broken controllers) and nobody responded to my messages and I had to make a big stink on the forum until a mod reached out to somebody that opened a ticket. @jagibson
  3. Also to clarify the Vive broke 3 days ago, not yesterday. The first paragraph is actually from my support ticket that I opened.
  4. I have been an owner of the HTC Vive for about 3 years now and using it almost daily. Unfortunately I ran into a problem with my Vive yesterday. It refuses to start when I start SteamVR. SteamVR keeps telling me "headset not detected". I made sure that the usb/power/hdmi cable is firmly plugged in both in the headset, link box, and pc. I rebooted both my headset and my pc, and it still doesn't work. I uninstalled my USB drivers, reboot my PC, and restarted SteamVR and it still didn't work. I tried everything in the HTC support page. So I decided that I have no choice but to get my headset serviced. So I opened a support ticket 3 days ago at HTC's website, and so far nobody has responded to it. HTC's negligence with their support is well documented and people frequently have problems when trying to get their headsets fixed. Just look on /r/vive and you know what I am talking about. Can a mod please help me get HTC to respond to my support request? Since the headset is out of warranty, I am willing to pay HTC to fix my headset. I've paid HTC 2 years ago to fix my headset and they did a good job with it as long as someone responds. Can the mods please have someone at HTC respond to ticket number 17PHCW22ENA000314 ? I just want my headset fixed or replaced for a fee so I can get back into VR. I don't want to buy an overpriced Vive Pro or the lemon that is the Vive Cosmos. When it worked the original Vive worked out perfectly for me. @Synthesis
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